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Website, follow-up, tracking and upkeep — one team, one invoice. Built in Cape Town for owner-run businesses.
Enquiries you never answered
R160,000
a year, on the numbers below
Estimates, not a measurement, and rounded on purpose. The Build Plan finds which of these enquiries is actually leaking, and where.
We work inside your own analytics, ad and hosting accounts wherever possible. Nothing is held hostage, and everything is handed back or deleted when we stop.
Scope, build and upkeep sit with the same people. No account managers, no handover between departments, no being told it is the other supplier's problem.
Builds are quoted to a fixed scope before anything starts. Running work is monthly, cancellable on 30 days, and the terms are written down rather than discussed.
Works with what you already run
POPIA: your enquiry data stays yours. We process it only to run what you have asked us to run, on your own accounts wherever possible, and we hand it back or delete it when we stop. How we handle data
What we build
Two systems we designed, built and run ourselves — the same class of thing we build for clients.

Prospects researched, qualified and followed up by agents. Every message drafted overnight, approved by a human in the morning. This is the class of system we build for clients — automated where it's repetitive, human where it counts.

Backtests any SMC model across three years of 15-minute data in seconds, so a strategy is validated before any capital goes near it.
Most of what we do starts small and specific: one enquiry path that drops leads, one number nobody can answer. Three pages on where yours leaks, one of those gaps built and live on a link you can use, and a dated 30-day plan. It comes off the price of anything you decide to build with us within 30 days.
The agents
Qualification, follow-up, drafting and audits — run by specialised agents in production, with a human approving anything that counts. Four of them below.
A new enquiry on the site is qualified, classified and has a response drafted before morning — nothing waits in an inbox for someone to notice it.
Feeds: one tracked pipeline
Reads the whole pipeline every morning, surfaces exactly who is owed a touch today, drafts it, and delivers the day as a briefing.
Feeds: every follow-up held to timing rules
Reads the enquiry, pulls the right past work and pricing, and has a reply written and waiting. You edit and send, or send as is.
Feeds: nothing sent without a human
Turns a URL into the three-page build plan — four pillars scored out of 100, every finding tied to what it costs the business.
Feeds: the leave-behind document
Systems like these ship inside The Architect and run under The Operator — one team, one invoice, nothing sold separately.
The deliverable
The Build Plan opens with a three-page diagnostic of your digital infrastructure: four pillars scored out of 100, every finding tied to its commercial consequence — what it costs, not just what's technically wrong.
It takes five minutes to read, it is yours to keep whoever you hire, and the fee comes off the price of anything you go on to build with us within 30 days.
How the audit worksDigital Infrastructure Audit
Four pillars. Scored against
what they cost you.
Commercial consequence
Your booking form posts to a dead endpoint — every after-hours enquiry since March has gone nowhere.
The arithmetic
Four numbers you already know. Move them until they look like your business.
Everything that arrives: the form, the phone, WhatsApp, email.
Seen on a Saturday, meant-to-be-replied-to, then buried.
Of the enquiries you answer properly, how many become work.
What a typical piece of work invoices at, before VAT.
Walking out the door
R160,000
a year
Estimates, not a measurement, and rounded on purpose. The close rate matters: the enquiries you lose would not all have become work, so we apply it rather than counting every missed enquiry as a lost job.
If that figure is roughly right, the next question is which enquiries are leaking and where. That is what the Build Plan answers — R2,500, five working days, and it comes off the price of anything you build with us within 30 days.
Services
Everything that sits between an enquiry and a paying client — built and run by one team, so nothing falls between vendors.
Every enquiry answered, tracked and followed up — nothing dies in an inbox.
Running proof
An agent-run pipeline that tracks every enquiry and its follow-up, with nothing left to memory.
Not in scope
Generating the enquiries themselves — ads and content sit in the Operator's growth module, once the leak is fixed.
See which ad, post or referral produced each paying client — so you spend where it pays.
Running proof
Cost-per-client and return per channel — not vanity metrics.
Not in scope
Running the ad accounts themselves — bring your media buyer, or add the Operator's paid-acquisition module.
Prospects check you out before they call — at night, on their phone, from a forwarded link.
Running proof
Our SMC Backtester replays three years of market data in seconds — engineering depth is the baseline.
Not in scope
What happens after they get in touch — that's 01.
Website, follow-up, tracking and upkeep from one accountable team.
Not in scope
Open-ended retainers with nothing named — every engagement ships something with a date on it.
Process
Every engagement follows the same four steps.
We go through your site the way a buyer does, and cost every leak.
We design the architecture and growth plan.
We build, launch, and optimize in parallel.
We compound what works and cut what doesn't.
Engagements
Every engagement is fixed-scope — you know the deliverable and the price before we start. Running starts at R4,500 a month, month to month; the exact number depends on what your business actually needs, and the Build Plan puts it in writing before anything starts.
From R4,500 a month, cancel any time. Fixed scope, fixed price, agreed before anything starts — no retainer required to begin.
For founders who need one specific thing fixed, fast.
One deliverable, one revision round, launched. For founders who need the leak plugged before anything else.
Pre-launch founders, bootstrapped businesses, single-campaign needs
The whole front door, rebuilt to close.
Your site rewritten in your buyer's language, enquiry capture that can't drop a lead, and tracking that shows where every client came from. Fixed scope, 30-day support after launch.
Founder-led businesses whose enquiries leak between the form, the inbox and the follow-up
We build the system your operation runs on.
The full build: the web app, the internal tooling, the systems your operation runs on. Scoped after a working session — no template pricing for non-template work.
Funded startups, post-revenue founders, businesses that need the system their operation runs on
We keep it running — so you never think about it.
Every enquiry acknowledged in five minutes and answered the same working day, with a monthly ledger that proves it — and optionally the whole growth engine, ads included. The answer to “AI can build me a site”: it can. It won't run one.
Owners who lose work when an enquiry waits — or who want one team owning the whole stack
Every engagement starts with the Build Plan, so you see the work before you commit to anything bigger.
Exact pricing is set in a written proposal and fixed before we start. All prices in ZAR; international clients billed in USD.
Questions
Common questions about working with us.
Tap through it and see what we would do first, before we ask you for anything.
No call to sit through. Shawn reads every one himself and replies by email, by the end of the next working day.
Or email the founder directly
shawnbussa9@gmail.comAlready know you want the Build Plan? Start there.
Step 1
Tap one or two. It takes about half a minute, and you see what we would do before we ask for anything.